Order Policies

• Do you accept returns?
Due to the nature of our products, all sales are final. Exceptions may be made for items that arrive damaged or incorrect

• Can I cancel or change my order?
Orders may only be canceled or changed before they enter processing. Please contact us as soon as possible if you need to make a change. Once an order has entered processing, it cannot be canceled, modified, or refunded.

• What if I entered the wrong shipping address?
  If your package is marked as delivered but cannot be located, please contact us within 7 days. Once USPS accepts a package, they are responsible for delivery. If a package is lost or stolen, a claim may need to be filed with USPS. We are happy to provide tracking information and assist with the claims process when possible. Financially Fly Beauty reviews lost package claims on a case-by-case basis.